Your questions answered
Some common questions are answered here but please don't hesitate to contact us if you can't see what you are looking for.
What is Together in Memory?
Together in Memory is an online tribute space where you, your family and friends can share photos, stories and memories about a loved one and donate to support Pancreatic Cancer UK.
Why create a tribute page?
A tribute page is a wonderful way to remember a loved one and to celebrate their life. Your donations will help fund research, support services and campaigns to transform the future for everyone affected by pancreatic cancer.
If you have already donated or fundraised for us in memory of your loved one, you may want to bring that all together in one place, to keep track of your fund total and to share it with others to inspire them to donate.
How do I get started?
It’s simple to create your own tribute page. Simply click 'Create a tribute page' and follow the step-by-step process.
Is there a fee?
Your tribute page is free to set up.
Do I need to set a tribute page target?
It’s entirely up to you. Setting a target is completely optional.
Can I add Gift Aid to my donation?
Yes. If your gift is eligible, simply tick the Gift Aid box when you make your donation.
How do I tell my friends and family about my tribute page?
You can share your page through our Facebook, Twitter, Whatsapp and email links on your page. It’s useful to also let them know why it is important to you and/or your loved one to raise funds for Pancreatic Cancer UK.
Can I change my page later?
Once your page has been created you can change your page information, and add photos and videos as often as you like. You can also update your personal details and password at any time.
How can I find the tribute page I set up?
If you can’t find your tribute page when searching you might not have opted for the page to be ‘searchable’ when setting it up. Please contact us and we can provide you with the link to the page again, or change it to searchable.
Why isn't my tribute page visible on the home page?
We can only display pages which have opted in to being featured. If you didn’t opt in when setting up your page, you can go back in at any time and change your settings. Please also let us know if you are changing your settings, so we can make sure we add your page to the home screen. Tribute pages are shown in date order and, due to the volume of funds we may not be able to feature them all at the same time.
How long will my Together In Memory page stay open?
Your Together in Memory page in remembrance of your loved one will remain online for as long as you want. You can add to it at any time or choose to close it if you wish. We might rotate ‘featured pages’ on the home page from time to time but your page will remain open, even if not featured.
Can I send donations to you as well?
If you have any cheques or charity vouchers please send these to us at the below address. Please tell us your Tribute page name.
Supporter Care Team
Pancreatic Cancer UK
Queen Elizabeth House
4 St Dunstan's Hill
London
EC3R 8AD
Can I add offline donations?
If you have sent donations to us separately, or have fundraised for an event on a different platform, you can add these amounts to your tribute page. Then your family and friends can see everything in one place, and the true total. Contact us if you'd like any help with this.
Can I talk to others like me?
We have our own forum which has a ‘Coping with Loss’ section here. You can talk to others who have been through a similar loss, or ask questions. Please register here
Is there someone I can talk to directly?
If you have any questions or want to chat through setting up your page, we can help. Please email supportercare@pancreaticcancer.org.uk or call us on 020 3535 7090